Imprint | Terms & Conditions

Imprint & Legal Information

Information provided according to statutory transparency requirements for businesses based in Italy:

Journalistic Credentials

milano24ore® operates as an independent online editorial office for tourism promotion.

Consumer Dispute Resolution

The European Commission's platform for Online Dispute Resolution (ODR) was discontinued in 2025. We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board. We strive to resolve any issues directly and amicably with our clients.

Copyright Notice

The content and works created by milano24ore® on these pages (including texts, graphics, and photographic material) are subject to copyright law. Any reproduction, editing, distribution, or any kind of use outside the limits of copyright law requires the prior written consent of the owner.

Disclaimer

While we take great care to ensure the accuracy of the information provided on this website, milano24ore® acts as a travel intermediary and editorial guide. For services provided by third parties (e.g., hotels, tour operators, ticket providers), the terms and conditions of the respective service provider apply.

Jurisdiction

To the extent permitted by law, the place of jurisdiction is Milan, Italy.

General Terms & Conditions (T&Cs)

Scope and Service

milano24ore® (m24o.net / milano24ore.it) provides editorial travel information, regional guides, and tour recommendations for Italy free of charge. These terms apply to all services and information provided on this domain.

Role as an Intermediary

Please note that milano24ore® acts as an independent promotion agency and intermediary, not as a tour operator or official tourism bureau.

• Any booking of travel packages, tours, tickets, or travel literature is conducted through our licensed partners (affiliate programs).
• The contract for the execution of the service (e.g., the tour itself or the hotel stay) is formed directly between the customer and the respective service provider.

Bookings and Payments

Bookings become binding upon written confirmation or completion of the checkout process through our partners. Payment terms, cancellation policies, and refund procedures are governed by the specific terms of the service provider (e.g., the affilate program or the tour company) and will be disclosed during the booking process.

Liability and Warranty

Editorial Content: We strive to keep all information up to date. However, we do not guarantee the accuracy, completeness, or timeliness of the content.

Third-Party Services: As an intermediary, milano24ore® is only liable for the professional mediation of services. We are not liable for the actual performance, quality, or safety of the tours and services provided by third-party operators.

Communication and Limitations

Digital Focus: As an online agency, we do not provide or ship printed materials (e.g., brochures, physical maps, or event calendars).

Support: We do not offer a telephone hotline for ticket orders or general inquiries. All inquiries must be sent via email to info@milano24ore.it.

Jurisdiction and Governing Law

These terms are governed by the laws of Italy. To the extent permitted by law, the place of jurisdiction for any disputes arising from these terms is Milan, Italy.